Dashboard
Real-time overview of your contact center
Live
Agents Online
18
16 on call, 0 available
Active Calls
12
5 in queue
Calls Today
847
+11 last hour
Avg Handle Time
4:05
Target: 4:00
Agent Status
On Call (16) Available (0) Paused (1)
AK
Ahmed K.
Credit Card Offers
(276) 216-4790On Call7:14
SM
Sara M.
Debt Collection Q2
(931) 494-4679On Call5:16
AR
Ali R.
Medicare Enrollment
(924) 480-4913On Call1:57
FH
Fatima H.
US Solar Leads
(757) 447-5326On Call1:01
HS
Hassan S.
Home Warranty Outbound
(790) 568-8501On Call4:50
AA
Ayesha A.
Medicare Enrollment
(253) 972-1349On Call3:34
OB
Omar B.
Medicare Enrollment
(238) 246-6055On Call6:08
ZJ
Zara J.
US Solar Leads
(281) 388-5537On Call8:48
BN
Bilal N.
Real Estate Follow-up
(809) 313-1754On Call7:15
HT
Hira T.
Auto Insurance Leads
(595) 254-3920On Call8:06
UZ
Usman Z.
Medicare Enrollment
(782) 879-6421On Call8:07
SI
Sana I.
US Solar Leads
(543) 857-6992On Call1:14
Live Call Feed
Real-timeWaiting for calls...
US Solar LeadsActive
4.4
Dial/min
18.5%
Contact
181
Calls
UK Insurance InboundActive
1.9
Dial/min
68%
Contact
127
Calls
Debt Collection Q2Active
3.7
Dial/min
15.2%
Contact
264
Calls
Medicare EnrollmentPaused
0
Dial/min
21.9%
Contact
65
Calls
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